Privacy policy / Effective November 12, 2026
Chromareel collects nothing.
We don't collect, store, sell or share any information about you. There is no Chromareel account, no Chromareel server, and no analytics, advertising or tracking code in the app or on this website.
The app talks only to the Jellyfin server you sign in to and, if you choose to switch them on, the AI features' Ollama server that you run yourself.
Who we are
Chromareel is an independent iPhone app for watching your own media through Jellyfin, a free and open-source media server. This policy covers the Chromareel app and the chromareel.com website. Chromareel is not made or endorsed by the Jellyfin project.
Information we collect
None. Chromareel has no user accounts, no sign-up, and no back end of its own. We never receive your name, email address, viewing history, library contents, location, device identifiers or any other personal information.
- No analytics or crash-reporting services.
- No advertising, advertising identifiers or tracking across apps and websites.
- No third-party software that collects data.
Where the app connects
Chromareel only makes network connections to servers you choose:
- Your Jellyfin server. The app signs in to the server address you enter (at home, and an optional away address such as a Tailscale address). Your library, artwork, video and subtitles come from that server. Playback progress and actions such as "Mark Watched", favorites and your watchlist are sent to that server, the same as any Jellyfin app. Whoever runs that server controls that information.
- Your Ollama server (optional). The AI features (mood search, "why you'll like it" lines and similar picks) are off by default. If you switch them on, the app sends titles, descriptions and your mood searches to the Ollama server you specify, which is one you run yourself. Nothing is sent to us or to any AI company.
What stays on your iPhone
- Sign-in tokens are kept in the iPhone Keychain.
- Settings, taste picks, AI-generated lines and image caches are kept in the app's own storage.
- Downloads you choose to save, with their subtitles and posters, are kept in the app's storage. They are excluded from iCloud and device backups. Positions from watching a download offline are kept on the device until your server can be reached, then sent to it.
All of this is deleted when you delete the app. You can also sign out, remove profiles and remove downloads in the app at any time.
This website
chromareel.com uses no cookies, no analytics, no advertising and no third-party scripts or fonts. Our hosting provider, Cloudflare, processes basic technical information (such as IP addresses and request details) to deliver the site and protect it from abuse. We don't use that information to identify or track you. Links to X, Instagram and TikTok take you to those services, which have their own privacy policies.
Children
Chromareel collects no information from anyone, including children under 13. What children can watch is controlled on the Jellyfin server (for example its parental rating limits).
Your rights
Because we hold no personal information about you, there's nothing for us to access, correct, export or delete. Information on your Jellyfin server is managed by whoever runs that server.
Changes to this policy
If this policy changes, we'll update it here and change the effective date above. If Chromareel ever began collecting any information, we would say so clearly in the app before it happened.
Contact
Questions about privacy? Reach us here:
- @chromareelapp
- TikTok
- @chromareelapp